Client story
Small Door: Fetch-Friendly Office Space
What Nomad did for Small Door, in New York
Paw-friendly. People-first. Purpose-built.
The Challenge
When we first met the Small Door team, they were operating out of an investor’s space. They were growing quickly, mission-driven, and ready for a home of their own. They had already engaged with other brokerages but struggled to find the right fit to match their expansion goals and unique operational needs.
They weren’t just looking for space. They were looking for a place that could reflect their brand, support their team, and welcome their four-legged guests.
The Solution
We put our full resources to work, shortlisting two buildings within our portfolio: 22 West 27th Street and 153 West 27th Street. Ultimately, 153 proved to be the perfect fit. It was a 5,500 sq ft blank canvas ready to be customized for Small Door’s needs.
We worked hand-in-hand with their architect to reimagine the space. Highlights included:
- Relocating the wet pantry across the floor for better team flow
- Coordinating phone booth installation (we got them 5 booths at a substantial discount)
- A full layout revamp tailored to their clinical, collaborative, and brand-driven needs
And perhaps most importantly, we did all of this 30% under their original target budget.
A look inside the space that brings the story to life.
The Results
Small Door now operates from a beautiful, customized space in the heart of Chelsea that reflects their growth, values, and commitment to delivering a better veterinary experience for pets and humans alike.
- 5,000 sq ft customized space designed in collaboration with ownership and their architect
- Turnkey delivery below budget, with no compromises
- Tailored buildout for medical functionality, hospitality, and team collaboration
- Trusted partnerships leveraged to create savings, speed, and peace of mind
At Nomad, we don’t have shareholder pressure. We don’t shortchange our clients to maximize profits. We build long-term relationships by doing right by every client, every time. The reward is simple: peace of mind, great partnerships, and space that speaks for itself.
What Nomad did here
4 parts of the business, on the same job, so nothing fell between them.
- Brokerage Ran the search, toured the shortlist, and negotiated the lease on the tenant side only. How we do it →
- Construction Management Designed and built the space, from drawings and permits through to the punch list. How we do it →
- Asset Management Looked after the asset once the lease was signed and the team had moved in. How we do it →
- Facilities Management Kept the office running day to day, so nobody in-house had to own it. How we do it →
More teams we placed
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