Client story

Small Door: Fetch-Friendly Office Space

What Nomad did for Small Door, in New York

Small Door office by Nomad Group

Paw-friendly. People-first. Purpose-built.

The Challenge

When we first met the Small Door team, they were operating out of an investor’s space. They were growing quickly, mission-driven, and ready for a home of their own. They had already engaged with other brokerages but struggled to find the right fit to match their expansion goals and unique operational needs.

They weren’t just looking for space. They were looking for a place that could reflect their brand, support their team, and welcome their four-legged guests.


The Solution

We put our full resources to work, shortlisting two buildings within our portfolio: 22 West 27th Street and 153 West 27th Street. Ultimately, 153 proved to be the perfect fit. It was a 5,500 sq ft blank canvas ready to be customized for Small Door’s needs.

We worked hand-in-hand with their architect to reimagine the space. Highlights included:

  • Relocating the wet pantry across the floor for better team flow
  • Coordinating phone booth installation (we got them 5 booths at a substantial discount)
  • A full layout revamp tailored to their clinical, collaborative, and brand-driven needs

And perhaps most importantly, we did all of this 30% under their original target budget.


A look inside the space that brings the story to life.


The Results

Small Door now operates from a beautiful, customized space in the heart of Chelsea that reflects their growth, values, and commitment to delivering a better veterinary experience for pets and humans alike.

  • 5,000 sq ft customized space designed in collaboration with ownership and their architect
  • Turnkey delivery below budget, with no compromises
  • Tailored buildout for medical functionality, hospitality, and team collaboration
  • Trusted partnerships leveraged to create savings, speed, and peace of mind

At Nomad, we don’t have shareholder pressure. We don’t shortchange our clients to maximize profits. We build long-term relationships by doing right by every client, every time. The reward is simple: peace of mind, great partnerships, and space that speaks for itself.

What Nomad did here

4 parts of the business, on the same job, so nothing fell between them.

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  • Same daya broker replies personally, no automated triage
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  • Open pricingrent and size published before you talk to anyone
  • 300+ officesdelivered across 2M+ sq ft in New York

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